Your warranty may be void if you are unable to supply evidence of installation by a licensed tradesperson (per the terms and conditions).

Please supply one or more images of the issue at hand. If you received an incorrect product/colour or if your product arrived damaged, do not install your product and keep it in its original packaging.

(1) Issues or cracks caused by over tightening of product waste are not covered by our warranty.

(2) Wear and tear, including chips and scratches, are not covered by our warranty. If you are facing this issue we can offer you a repair kit to keep your bath or basin looking good as new.