Warranty Claim

Order Number *

Date of purchase *

Full name ^*

Customer Surname (if different than the name on the warranty.)

Email address ^*

Phone number ^*

Postal Address ^*

Plumbing receipt or proof of purchase ^*

Your warranty may be void if you are unable to supply evidence of installation by a licensed tradesperson (per the terms and conditions).

Photo of Damage or Issue ^*

Please supply one or more images of the issue at hand. If you received an incorrect product/colour or if your product arrived damaged, do not install your product and keep it in its original packaging.

Type of fault

Tell us about the problem: ^*

⁽¹⁾ Issues or cracks caused by over tightening of product waste are not covered by our warranty.

⁽²⁾ Wear and tear, including chips and scratches, are not covered by our warranty. If you are facing this issue we can offer you a repair kit to keep your bath or basin looking good as new.